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TaxSlayer Pro Support Knowledgebase

General FAQ

Desktop articles that have no other appropriate category

  1. Support
  2. TaxSlayer Pro Desktop
  3. General FAQ
  • Desktop message: The bank is no longer accepting Pre Ack advances
  • Desktop Password Reset/Locked Out
  • Desktop: 1040 Main Menu Layout & Navigation
  • Desktop: 1040-NR Diagnostic Error - Dependent Exemptions Cannot be Claimed on the Return
  • Desktop: Acceptance Agent Information
  • Desktop: Backing Up / Recalling Extensions
  • Desktop: Bank Products for State Tax Refunds
  • Desktop: Can I Print a PDF Attached to A Tax Return?
  • Desktop: Client Report for All Clients
  • Desktop: Detailed Client Invoice Isn't Printing List of Forms and Amounts
  • Desktop: Diagnostic Error re e-filing returns from American Samoa, Guam, U.S. Virgin Islands, and the Commonwealth of the Northern Mariana Islands
  • Desktop: Document Signature Manager Has No Place to Sign
  • Desktop: Error writing to file TaxProgram.DomainHook.dll
  • Desktop: Exporting the Client List
  • Desktop: Form 1040-NR - U.S. Nonresident Alien Income Tax Return
  • Desktop: Form 1040-NR For a Foreign Estate or Trust
  • Desktop: Form 2350, Application for Extension of Time to File
  • Desktop: Form 9325 - Acknowledgement and General Information
  • Desktop: How Do I Remove the "Do Not Mail" Watermark on Tax Forms?
  • Desktop: How do I send a suggestion to TaxSlayer Pro?
  • Desktop: How to Find Specific Forms in a Return
  • Desktop: How to Print a 4-Part Receipt
  • Desktop: How to Print a Tax Return
  • Desktop: How To Restore The TaxSlayer Pro Desktop Shortcut
  • Desktop: How to Skip Being Prompted About the Consent to Use Form
  • Desktop: Is there a way to remove Form 8867 in a self-prepared return?
  • Desktop: Network Overview and Setup
  • Desktop: Printing Multiple Consent to Use Forms
  • Desktop: Program opens to a blank window
  • Desktop: Reject Code IND-165-01
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1 TaxSlayer Pro through SurveyMonkey surveyed 757 users of TaxSlayer Pro online tax preparation software 4/1/19 through 4/17/19. 93% of TaxSlayer Pro respondents reported that they continue to use TaxSlayer Pro software after switching.
2 When clients receive their money in advance, the funds are issued as a loan secured by and paid back with the client’s own tax refund. Each loan is subject to underwriting and approval. Proceeds from these loans are typically available within 24 hours of IRS acceptance of tax return or within 24 hours for those filing before the IRS start date. It may take additional time for the partner financial institution to post the funds to your client’s account if direct deposit is selected.
3 Videos featured on this website are powered by YouTube. Your viewing activity is governed by the Google/YouTube Terms of Service and Privacy Policy.
4 NATP: Based on the 2023 results of the NATP Tax Professional Fee Study for TaxSlayer Pro software.
5 The webinar featured on this website is powered by ON24. Your viewing activity is governed by the ON24 Privacy Policy, Terms of Use, and other terms and conditions.