TaxSlayer Pro Support Knowledgebase
What can we help you with today?
New to us? See below for links to our New User Training Videos.
Desktop support
Get the help you need for your Pro Classic or Pro Premium software
ProWeb cloud-based support
Get the help you need for your ProWeb software
Mobile App and Customer Portal support
Set up TaxesToGo® or the Customer Portal to serve more clients remotely
Bank support
See how to select, apply for, and use our tax bank partners
Partner Programs
Get help for you and your clients in the event of an audit or data breach
Contact us
If you need additional help, contact our support team:
Email: support@taxslayerpro.com
Phone: 706-868-0985
Support Portal: BeyondTrust
Help categories
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New User Training Videos
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Account Hub
Account Hub / My Account
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Internal Apps
Applications and processes strictly internal to TaxSlayer Pro, e.g., Teams, Outlook, Genesys Purecloud, Synergy Support.
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Business Program / Business Returns
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Federal Income Tax Information
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Frequently Asked Questions
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Navigation - Where to Enter in the Program
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Program Features
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Premium Features
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Message Center
View all categories
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