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TaxSlayer Pro Support Knowledgebase

  1. Support
  2. Frequently Asked Questions

Frequently Asked Questions

Program FAQ

  • What Signature Pads does TaxSlayer Pro Support?
  • Desktop: Why Doesn't Client Status Show the State Refund Amount on the Acks Tab?
  • Diagnostic Error - Returns from American Samoa, Guam, U.S. Virgin Islands and the Commonwealth of the Northern Mariana Islands are not eligible for electronic filing
  • How Do I Set Up Printing Options to Print on Both Sides of the Paper?
  • Desktop: What's New in the 2021 Program?
  • Which Software Years Does TaxSlayer Pro Support?
See all 14 articles

General FAQ

  • TaxSlayer Pro 2023 Support Hours
  • Section 179 Deduction and Bonus Depreciation Limitations on Vehicles 
  • Desktop - How Do I File a Corrected / Amended 1040-PR?
  • Desktop - How Do I File a Corrected / Amended 1040-SS?
  • Form 1040 - Why is DCB Printing on Line 1?
  • Incorrect Direct Deposit Information on an Electronically Filed Return
See all 43 articles

Tax Questions

  • 2022 Tax Return Child Tax Credit Calculation
  • Form 5471 - Information Return of U.S. Persons With Respect To Certain Foreign Corporations
  • Conservation Reserve Program “Annual Rental Payments”
  • Form 3115 - Application for Change in Accounting Method
  • Can I deduct charitable contribution to a foreign organization?
  • Why can't I deduct home office expenses for my rental real estate activity?
See all 77 articles

THE TAXSLAYER PRO STORY

TaxSlayer Pro makes tax filing simpler and less stressful for millions of Americans with exceptional, easy-to-use technology. An authorized IRS e-file provider, the company has been building tax software since 1989. With TaxSlayer Pro, customers generally wait an average of less than 60 seconds for in season support and enjoy the experience of using software built by tax preparers, for tax preparers.

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1 TaxSlayer Pro through SurveyMonkey surveyed 757 users of TaxSlayer Pro online tax preparation software 4/1/19 through 4/17/19. 93% of TaxSlayer Pro respondents reported that they continue to use TaxSlayer Pro software after switching.