Signed in as:
Sign Out
TaxSlayer Pro Professional Tax Software Login
  • Support Home
  • Products & Pricing

      Tax Products

      • TaxSlayer Pro Classic
      • TaxSlayer Pro Premium
      • TaxSlayer Pro Web (cloud-based)
      • Compare Products
      • TaxesToGo®

      Purchase or Renew

      • Order TS Pro
      • Renew TS Pro

      Add-on Tax Products

      • Service Bureau
      • Supported Bank Products
      • Product Partnerships
      • The TaxBook Web Library

      Add-on Tax Products

      • Partnerships Overview
      • Audit Maintenance Pro
      • CyberPolicy
      • Protection Plus
      • SecurelyID
      • TaxBook WebLibrary
  • Resources & Tax Education

      Tax Preparer Resources

      • Become a Tax Preparer
      • Get an EFIN Number
      • PTIN Requirements
      • Tax Reform Updates
      • Practice Tax Returns

      Training & Seminars

      • Annual Seminar
      • IRS Tax Forums
      • New User Webinar
      • Latino Tax Fest
      • Training/Tax Preparer Videos

      Blog & Whitepapers

      • Blog Homepage
      • Exclusive Resources
      • Tax Software Conversion
      • Refund Calculator
      • Stimulus Check Calculator
      • Whitepapers
      Become a professional tax preparer
  • Support
    • Product Support Center
    • Contact Support
    • Contact Sales
    • Search the Knowledgebase
    • Remote Support Connection
    • FAQs
Login
Try it free

TaxSlayer Pro Support

  1. Support
  2. Frequently Asked Questions

Frequently Asked Questions

Program FAQ

  • Diagnostic Error - Returns from American Samoa, Guam, U.S. Virgin Islands and the Commonwealth of the Northern Mariana Islands are not eligible for electronic filing
  • How Do I Set Up Printing Options to Print on Both Sides of the Paper?
  • Desktop - What's New in the 2021 Program?
  • Which Software Years Does TaxSlayer Pro Support?
  • Desktop: How to Remove Diagnostic Errors and Warnings
  • Desktop: Can I Install TaxSlayer Pro on a Mac?
See all 13 articles

General FAQ

  • Incorrect Direct Deposit Information on an Electronically Filed Return
  • How Many W-2s Can Be Electronically Filed With a Return?
  • Can My Client Get a Direct Deposit or a Bank Product on a Prior Year Return?
  • When Will I Receive My Rebate Check from TaxSlayer Pro?
  • Is there a limit to the number of stock transactions that can be e-filed with a return?
  • IRS Forms 940, 941, 943, 944, 945
See all 38 articles

Tax Questions

  • 2021 - Earned Income Credit (EIC) Isn't Generating for Taxpayers Under Age 24
  • Do 1040-NR Filers Qualify to Claim a Recovery Rebate Credit?
  • Tiebreaker Rules
  • Forgiven PPP Loans and Individual Filers
  • How Are Late Filing Penalties and Interest Calculated?
  • New 2021 Tax Provisions Comparison
See all 69 articles

THE TAXSLAYER PRO STORY

TaxSlayer Pro makes tax filing simpler and less stressful for millions of Americans with exceptional, easy-to-use technology. An authorized IRS e-file provider, the company has been building tax software since 1989. With TaxSlayer Pro, customers generally wait an average of less than 60 seconds for in season support and enjoy the experience of using software built by tax preparers, for tax preparers.

PRODUCTS & PRICING

PRODUCTS & PRICING

  • TaxSlayer Pro Web
  • TaxSlayer Pro Premium
  • TaxSlayer Pro Classic
  • Compare Products
  • Buy TaxSlayer Pro
  • Renew TaxSlayer Pro

Support

Support

  • Support Center
  • Contact Support
  • Search the Knowledgebase
  • Support Videos
  • Supported Bank Products

COMPANY

COMPANY

  • About Us
  • Professional Tax Blog
  • Contact Sales
  • Privacy Policy
  • Terms & Service
TRUSTe
©2020 TaxSlayer Pro LLC. | 1-888-420-1040 | 945 Broad St, Augusta, GA 30901

1 TaxSlayer Pro through SurveyMonkey surveyed 757 users of TaxSlayer Pro online tax preparation software 4/1/19 through 4/17/19. 93% of TaxSlayer Pro respondents reported that they continue to use TaxSlayer Pro software after switching.