Frequently Asked Questions

Program FAQ

• Remote Desktop Support

General FAQ

• My Account/Account Hub Forgot Username or Password
• Removing / Uninstalling TaxSlayer Pro
• How Many Tax Returns Can I Prepare Using The Tax Program?
• State Programs and Business Package Release
• Account Hub
• Downloading TaxSlayer Pro Software

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Tax Questions

• Questions and Answers on the Cares Act Stimulus Package Bill
• Retired Public Safety Officer Pension Exclusion
• Health Savings Account (HSA) - Form 8889
• Form 1099-A, Acquisition or Abandonment of Secured Property
• Self-Employed Health Insurance Deduction
• Generating Forms W-2 and 1099-MISC

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