Frequently Asked Questions
Program FAQ
- Diagnostic Error - Returns from American Samoa, Guam, U.S. Virgin Islands and the Commonwealth of the Northern Mariana Islands are not eligible for electronic filing
- How Do I Set Up Printing Options to Print on Both Sides of the Paper?
- Desktop - What's New in the 2021 Program?
- Which Software Years Does TaxSlayer Pro Support?
- Desktop: How to Remove Diagnostic Errors and Warnings
- Desktop: Can I Install TaxSlayer Pro on a Mac?
General FAQ
- Incorrect Direct Deposit Information on an Electronically Filed Return
- How Many W-2s Can Be Electronically Filed With a Return?
- Can My Client Get a Direct Deposit or a Bank Product on a Prior Year Return?
- When Will I Receive My Rebate Check from TaxSlayer Pro?
- Is there a limit to the number of stock transactions that can be e-filed with a return?
- IRS Forms 940, 941, 943, 944, 945
Tax Questions
- 2021 - Earned Income Credit (EIC) Isn't Generating for Taxpayers Under Age 24
- Do 1040-NR Filers Qualify to Claim a Recovery Rebate Credit?
- Tiebreaker Rules
- Forgiven PPP Loans and Individual Filers
- How Are Late Filing Penalties and Interest Calculated?
- New 2021 Tax Provisions Comparison