Frequently Asked Questions
Program FAQ
- Printing: Why don't forms print with $0 amounts?
- What Signature Pads does TaxSlayer Pro Support?
- Desktop: Why Doesn't Client Status Show the State Refund Amount on the Acks Tab?
- How Do I Set Up Printing Options to Print on Both Sides of the Paper?
- Desktop: What's New in the 2021 Program?
- Which Software Years Does TaxSlayer Pro Support?
General FAQ
- Can Knowledgebase Articles be Translated into Spanish?
- 2025 Tax Return Filing Deadlines
- Updating Your Web Browser
- 2024 Tax Return Filing Deadlines
- 2023 Tax Return Filing Deadlines
- Married Filing Separate Return With Unknown Spouse SSN
Tax Questions
- How is Cost Basis Calculated for Digital Assets?
- Section 897 Ordinary Dividends and Capital Gains
- What is Basis?
- Form 1040: Why has $0 income tax calculated if there is taxable income?
- Printing: Why is Social Security Benefits Worksheet Line 8 blank?
- Why is Self-Employment Tax Not Reduced by Nonrefundable Credits?