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TaxSlayer Pro Support

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General FAQ

  • Incorrect Direct Deposit Information on an Electronically Filed Return
  • How Many W-2s Can Be Electronically Filed With a Return?
  • Can My Client Get a Direct Deposit or a Bank Product on a Prior Year Return?
  • When Will I Receive My Rebate Check from TaxSlayer Pro?
  • Is there a limit to the number of stock transactions that can be e-filed with a return?
  • IRS Forms 940, 941, 943, 944, 945
  • What does the "Do Not Mail" or "Do Not File" watermark mean?
  • Where Can I Find Practice Returns to Enter into the Program?
  • Can I file a State Only return with a bank product?
  • What Does Code QNA Stand For?
  • MFA Troubleshooting for Account Hub and ProWeb
  • Do I Need to Amend a Tax Return that was Filed with an Incorrect Mailing Address?
  • Can Form W-7 Be Electronically Filed?
  • Desktop: Uninstalling TaxSlayer Pro
  • How Many Tax Returns Can I Prepare Using The Tax Program?
  • Program Release, State Programs and Business Package Release
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  • Desktop - Unmarking a Return as Complete
  • Desktop: Form 8879 - IRS Efile Signature Authorization
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THE TAXSLAYER PRO STORY

TaxSlayer Pro makes tax filing simpler and less stressful for millions of Americans with exceptional, easy-to-use technology. An authorized IRS e-file provider, the company has been building tax software since 1989. With TaxSlayer Pro, customers generally wait an average of less than 60 seconds for in season support and enjoy the experience of using software built by tax preparers, for tax preparers.

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1 TaxSlayer Pro through SurveyMonkey surveyed 757 users of TaxSlayer Pro online tax preparation software 4/1/19 through 4/17/19. 93% of TaxSlayer Pro respondents reported that they continue to use TaxSlayer Pro software after switching.