Bank Product Information
Bank FAQ
- The bank is no longer accepting Pre Ack advances
- Desktop - I Can't Change Offer Pre-Ack Advances or Offer Advances to Yes in the Configuration Bank Setup Menu
- Desktop: I Can't Select My Bank in the Configuration Bank Setup Menu
- How Do I Add or Change My EIN on my Bank Enrollment Application?
- How Can I Check My Bank Enrollment Application Status?
- What is Pre-Ack Season? When is Pre-Ack Season?
Bank Partners Overview
- How Do I Cancel a Bank Product for a Client?
- Where Can I Find My Percentage of Funded Bank Products?
- Can I make changes to a taxpayer's bank application after it has been sent to the bank?
- What are the Transmission and Technology Fees?
- Where do I fill out an ERO enrollment bank application?
- Additional Fees Section on your Bank Enrollment Application
EPS Financial
- Why Don't I see an EPS Enrollment Application in Account Hub?
- ProWeb - I Can't Mark a Return as an EPS Financial Advance Loan (bank product)
- Desktop - I Can't Mark a Return as an EPS Financial Advance Loan (bank product)
- EPS Financial ERO Enrollment Application Guide
- EPS Financial Bank Desktop Program Setup
Refund Advantage
- Why Don't I see a Refund Advantage Enrollment Application in Account Hub?
- ProWeb - I Can't Mark a Return as a Refund Advantage Advance Loan (bank product)
- Desktop - I Can't Mark a Return as a Refund Advantage Advance Loan (bank product)
- Refund Advantage ERO Enrollment Application Guide
- Refund Advantage Check Printing Guide
- Desktop - Refund Advantage Program Setup
Refundo
Santa Barbara Tax Products Group
- Santa Barbara Bank App Rejects 1972 and 1652
- Santa Barbara TPG - How to use GO2bank with TaxSlayer Pro
- Santa Barbara TPG - GO2bank Debit Card Says it's Locked
- Santa Barbara TPG Bank Application Reject 1801
- Santa Barbara TPG Fast Cash Advance Loan Types and Amounts
- ProWeb - I Can't Mark a Return as a Santa Barbara TPG Fast Cash Advance Loan (bank product)