Technical Support

Technical Support

• Desktop: New Computer Setup
• Desktop: The TaxSlayer Pro Icon Disappeared from my Computer Desktop. How do I Restore the Icon?
• Encrypting An Attachment With 7-Zip
• TaxSlayer Pro Quick Start Manual
• Minimum and Recommended System Requirements
• TaxSlayer Pro Technical Support - Contact Options

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Installation

• Installing the Business Program
• Downloading The TaxSlayer Pro Program
• Downloading and Installing State Software Programs

Firewalls

• Temporarily Disabling A Firewall Or Antivirus Software

Windows 8 and 10

• Microsoft Windows 10

Networking

• Network Requirements
• Can I Network Multiple Offices Using TaxSlayer Pro?
• Network Overview and Setup

Backing Up Data

• Backing Up / Recalling Business Tax Returns
• Backing Up / Recalling Extensions
• Backing Up / Recalling Individual Tax Returns
• Program Backup/Restore Utility
• Setting Up A Secondary Backup Path
• How To Back Up The TaxSlayer Pro Program

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Error Messages

• Desktop: "Another User is Accessing this Return" Message
• Error Message Options
• Error Messages: ENCRYPT/ DECRYPT
• Tax Program Service Has Stopped