Technical Support
Technical Support
- Using BeyondTrust on a Mac
- Desktop: Network error with Wi-Fi profile
- Desktop: Copy Menu is blank or missing forms
- Desktop: Fees Menu is blank
- Desktop: The app you're trying to install isn't a Microsoft-verified app
- How to set Adobe Acrobat DC as the default application for PDFs in Windows
Installation
- Desktop: Updating and Installing .NET Framework
- TaxSlayer Pro Program Instructions - Installation/Configuration/Usernames and Passwords/Security Roles
- Desktop: Installing the Business Program
- Desktop: Downloading and Installing TaxSlayer Pro
- Desktop: Downloading and Installing State Software Programs
- Desktop: Upgrading to Microsoft Windows 11
Security
Networking
Backing Up Data
- Desktop: Backing Up / Recalling Business Tax Returns
- Backing Up / Recalling Extensions
- Desktop: Backing Up / Recalling Individual Tax Returns
- Desktop: Program Backup Utility
- Desktop: Setting Up A Secondary Backup Path
- Desktop: Backup Strategy
Error Messages
- Desktop: 403 Error due to using a VPN
- Error: Your EFIN number is not in our system
- Desktop: Missing Form .pcl Error
- Remote Name Could Not Be Resolved
- Desktop: Cabinet File cab1.cab Error
- Desktop: "Another User is Accessing this Return" Message