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TaxSlayer Pro Support Knowledgebase

General FAQ

Desktop articles that have no other appropriate category

  1. Support
  2. TaxSlayer Pro Desktop
  3. General FAQ
  • Desktop: Resetting the Admin Password
  • Desktop: Return Locked due to Pre-Ack
  • Desktop: Return Notes
  • Desktop: Selective Program Backup
  • Desktop: Sending a mass e-mail from Client Reports
  • Desktop: Sending a mass e-mail from Client Retention
  • Desktop: State Amended Return Information
  • Desktop: System.Net.WebException Remote Name Error
  • Desktop: Tax Related Bank Products - Printing A Bank Application
  • Desktop: TaxSlayer Pro Customer Support - Contact Options
  • Desktop: The F10 key is not opening the Supporting Statement menu
  • Desktop: Toolbar Icons
  • Desktop: Using PaperCut to E-mail the Client Organizer
  • Desktop: What's New in 2024 Program
  • Desktop: What's New in 2025 Program
  • Desktop: What's New in the 2022 Program?
  • Desktop: What's New in the 2023 Program
  • Desktop: When does the Message Center retrieve messages?
  • Desktop: Where Do I Designate Real Estate Professional on Schedule E?
  • Desktop: Where Do I Set Up a Charge for Sales Tax?
  • Desktop: Which Reports can I Export to Excel and How?
  • Desktop: Which States can PDF's be attached to and Where?
  • Desktop: Why can't I see all of the tax returns in the Client List?
  • Desktop: Why is the invoice number 0?
  • Desktop: Why is the State E-File Signature Authorization Form Menu Line Starred?
  • How Many Returns Can I Prepare in TaxSlayer Pro?
  • PPP Loan Forgiveness: IRS Form 1120, U.S. Income Tax Return for a Corporation
  • Top 10 IRS Reject Codes for 2022 Individual Tax Returns
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1 TaxSlayer Pro through SurveyMonkey surveyed 757 users of TaxSlayer Pro online tax preparation software 4/1/19 through 4/17/19. 93% of TaxSlayer Pro respondents reported that they continue to use TaxSlayer Pro software after switching.
2 When clients receive their money in advance, the funds are issued as a loan secured by and paid back with the client’s own tax refund. Each loan is subject to underwriting and approval. Proceeds from these loans are typically available within 24 hours of IRS acceptance of tax return or within 24 hours for those filing before the IRS start date. It may take additional time for the partner financial institution to post the funds to your client’s account if direct deposit is selected.
3 Videos featured on this website are powered by YouTube. Your viewing activity is governed by the Google/YouTube Terms of Service and Privacy Policy.
4 NATP: Based on the 2023 results of the NATP Tax Professional Fee Study for TaxSlayer Pro software.
5 The webinar featured on this website is powered by ON24. Your viewing activity is governed by the ON24 Privacy Policy, Terms of Use, and other terms and conditions.