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TaxSlayer Pro Support Knowledgebase

General FAQ

  1. Support
  2. TaxSlayer ProWeb
  3. General FAQ
  • ProWeb: What's New in 2023 Program
  • ProWeb: How to Access a Transmitted Extension
  • ProWeb: How to Add Third Party Designee
  • ProWeb: Form 1040-NR - U.S. Nonresident Alien Income Tax Return
  • ProWeb: What Program Years Can Be Accessed When a New Year is Released?
  • ProWeb: Can I Print a PDF Attached to A Tax Return?
  • ProWeb: Best Practices
  • ProWeb: Error Code 1020
  • ProWeb: Invoice total is not accurate
  • ProWeb: What's New in 2022 Program
  • ProWeb: Can you e-file a state return if you didn't e-file the federal return?
  • What years can I convert to ProWeb from Desktop?
  • ProWeb: Cover Page Isn't Printing
  • ProWeb: Client Return Audit History
  • ProWeb: Self-Prepared Return Removing Paid Preparer and Firm Information
  • ProWeb: Missing Form .pcl Error
  • ProWeb: 2020-2021 Using Prior Year Earned Income to Compute EIC and CTC
  • ProWeb: Return Review
  • ProWeb: Adding Electronic Signatures to a Return
  • ProWeb - Why Isn't the Loss from a Partnership K-1 Being Included in the Income Calculation?
  • ProWeb: Why can't I see all the returns in my Client List?
  • ProWeb: Pay-Per-Return FAQ
  • Why is TaxSlayer ProWeb saying my username is not valid?
  • ProWeb: I haven't received an acknowledgement for a return
  • ProWeb: How to Remove the Third Party Designee
  • ProWeb: How to Remove / Delete a State Return
  • ProWeb: Suspension of Repayment of Advanced Premium Tax Credit in 2020
  • ProWeb - How Do I Access Scanned Documents for a Client?
  • ProWeb - Where Do I Set Up a Charge for Sales Tax in ProWeb?
  • ProWeb: I have a new EFIN - what do I need to do?
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THE TAXSLAYER PRO STORY

TaxSlayer Pro makes tax filing simpler and less stressful for millions of Americans with exceptional, easy-to-use technology. An authorized IRS e-file provider, the company has been building tax software since 1989. With TaxSlayer Pro, customers generally wait an average of less than 60 seconds for in season support and enjoy the experience of using software built by tax preparers, for tax preparers.

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1 TaxSlayer Pro through SurveyMonkey surveyed 757 users of TaxSlayer Pro online tax preparation software 4/1/19 through 4/17/19. 93% of TaxSlayer Pro respondents reported that they continue to use TaxSlayer Pro software after switching.