To find out the version of Windows you are currently running, click here.
To view a list of supported operating systems click here.
TaxSlayer Pro recommends the following to run the desktop software at optimal performance:
- Computer: Processor with a minimum PassMark score of 7500 for a transmitting computer or a minimum score of 5000 for a workstation (https://www.cpubenchmark.net/)
- Operating System: Windows 10 with the latest updates (Note: Windows 10S is not supported)
- Memory: Minimum 8 GB of RAM
- Disk Space: 1 GB per tax year will be sufficient (Additional disk space may be needed if you have a large client database and utilize TaxSlayer Pro PaperCut paperless office)
- USB: The computer should be equipped with USB 3.0 or higher
- Printer: HP Compatible Laser Printer (Inkjet printers are not recommended for check printing)
- Screen Resolution: 1024 x 768
- Internet Connection: High Speed Internet Connection
- Web Browser: The latest version of Microsoft Edge, Chrome, or Firefox
- USB or Flash Drive for backing up data (USB 3.0 or higher strongly recommended)
- Latest version of Adobe Acrobat Reader
- Latest version of Microsoft .NET Framework
TaxSlayer Pro will run using the following as minimum requirements:
- Computer: Processor with a minimum PassMark score of 3000 for a transmitting computer or a minimum score of 2500 for a workstation (https://www.cpubenchmark.net/)
- Operating System: Windows 8.1 with the latest updates (Note: Windows 10S is not supported)
- Memory: Minimum 4 GB of RAM
- Disk Space: 750 MB per tax year
- Printer: HP Compatible Laser Printer (Inkjet printers are not recommended for check printing)
- Screen Resolution: 1024 x 768
- Internet Connection: High Speed Internet Connection
- Web Browser: The latest version of Microsoft Edge, Chrome, or Firefox
- USB or Flash Drive for backing up data (USB 3.0 or higher strongly recommended)
- Latest version of Adobe Acrobat Reader
- Latest version of Microsoft .NET Framework
We cannot provide support for TaxSlayer Pro on a PC running Windows 7 or 8
Networking
If you are preparing tax returns on more than one computer in an office, we recommend having a local network technician ensure that all computers are on the same network before contacting TaxSlayer Pro for technical support. They should ensure the network is configured for TaxSlayer Pro to function properly.
Printer / Scanner Recommendations
TaxSlayer Pro is compatible with any HP (Hewlett-Packard) compatible printer. When considering a printer for your office, purchase a printer with the highest output (PPM), or printing speed, that your budget can afford.
If you will be printing checks for bank products in your office, we recommend using a laser printer rather than an ink jet printer.
Scanners used with the PaperCut program should be fully TWAIN compliant. Unfortunately, due to scanner manufacturer design variations, the only way to truly tell if a scanner is compatible with PaperCut is to test it using PaperCut.
Wireless Internet Connections
A wireless Internet connection will work with TaxSlayer Pro, but it's not the recommended Internet connection. Wireless Internet connections are more susceptible than wired connections to service outages and speed fluctuations. These outages can cause problems when trying to transmit returns, receive acknowledgments, and/or get updates. When these problems arise, you must wait until a reliable Internet connection is restored. For these reasons TaxSlayer Pro recommends a more reliable wired cable or DSL Internet connection.
Additionally, care must be taken to avoid public WiFi. Not only is your security compromised, but some functions of TaxSlayer Pro can be inhibited.
Cable/DSL/Fiber/Dial-up Connections
Cable, DSL, and fiber connections are faster and more reliable than most other types of Internet connections. Other types of connections are either slower or more subject to periodic loss of connectivity. Due to the size of the TaxSlayer Pro program installation and some of the updates, a dial up connection is impractical. Anyone using a dial up connection should be prepared for very long download times and frequent dropped connections.
Satellite Internet Service
Satellite Internet service, while faster than dial-up Internet service, is usually slower than most other types of Internet connections. Satellite Internet service is also generally more expensive than Cable, DSL, or Fiber Internet service. It may be the only high speed option available in some rural areas, so it should only be considered when there is no other form of high speed Internet service available.
Additional Information
Last updated 12/04/2019
