This will occur when a return is filed without a bank product but is utilizing Securely ID, AMP or Protection Plus. The fees for these products will be deducted from the preparers fee when there is no bank product refund distribution to deduct them from. The preparer can adjust the fee being collected from the taxpayer to offset the banks fees.
Additional Information:
Desktop: Tax Related Bank Products - Additional Fees
Desktop: Editing the Client Invoice
ProWeb: Setting Fees, Custom Fees, and Custom Discounts
ProWeb: Where to Modify the Preparer Fee on a Tax Return