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Web Reports: Customer Contact Report

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TaxSlayer Pro's Web Reports

The Customer Contact report provides an ERO's contact information. This report is only useful for service bureaus and multi-level offices. Report data is available for the current and five prior tax years.

Setting up and running the report

The report has two menus, one for selecting the report filters and the other for selecting the EFIN(s) to be reported on. Upon arrival at the report window the Filter Selection menu will already be open. Each menu is opened by clicking it.

Filter Selection

Tax Year - The current tax year is selected by default but change to a prior year if needed.

EFIN Selection

Select the EFIN(s) you'd like reported on.

When you've finished with the selections, click one of the two "Run Report" buttons:

Run Report

Click this to display the report on-screen, after which you can optionally (a) refine the data to be included in the report, (b) export the report, and (c) save the report template to make it easy to run again in the future.

Run Report For Export

This button functions the same as the "Run Report" button but for large offices allows for all data for all EFINs to be exported. If you clicked "Run Report" but the report output was abbreviated due to the volume of the data, rerun the report clicking this button instead.

If no returns are found, click the orange "Go Back" button to return to the Filter and EFIN Selection menus. It's possible you need to change or broaden one or more of the parameters you specified.

Each time you arrive at the Filter and EFIN Selection menus, all the selections you previously made will have reset to their initial default values, so you'll need to reselect the ones you want for the report.

Control buttons when viewing the report

Go Back

Click "Go Back" to return to the Filter and EFIN Selection window.

Export Report

This button will display if you chose "Run Report". Click it to export the report to a CSV file suitable for importing into your spreadsheet program.

Export Full Report

This button will display if you chose "Run Report For Export". Click it to export the full report to a CSV file suitable for importing into your spreadsheet program.

Save Report

Click "Save Report" to save the report Filter and EFIN Selections and column filters to make it easier to run the report again in the future. After clicking the button, enter a name for the saved report template, then click OK to save it.

Selecting the columns to report

You can exclude any column of data you don't want in the report. To exclude a column in the report, click the blue "Column Selection" heading to reveal the report columns.

Column Selection

Select AllClear All

Group Name EFIN Master EFIN Company Name Bank Name Tax Year Transmission Fee SVB Fee Owner First Name Owner Last Name Owner SSN Owner DOB Mobile Phone Phone Email DL Number DL State DL Expiration Address City State Zipcode

To exclude a column, click the blue button with its name. Its color will change to red indicating it's not included, and it will disappear from the report.

An alternate way to select the columns to report is to click the orange "Clear All" button, removing every column in the report, followed by selecting just the columns you desire to be in the report.

What information does this report include?

The Customer Contact Report includes the following data for each ERO. A column not applicable to the office can be ignored.

Address
Bank Name (ERO bank)
City (ERO)
Company Name
DL Expiration (ERO)
DL Number (ERO)
DL State (ERO)
EFIN
Email (ERO)
Group Name
Master EFIN
Mobile Phone (ERO)
Owner DOB
Owner First Name
Owner Last Name
Owner SSN
Phone (ERO)
State (ERO)
SVB Fee (service bureau fee amount from bank enrollment app)
Tax Year
Transmission Fee (amount from bank enrollment app)
Zipcode

Additional Information:

Web Reports Overview