1. Support
  2. TaxSlayer Pro Desktop
  3. E-File

Desktop: How do I get a printed copy of the State Acknowledgement?

A taxpayer or state may request a copy of the state transmission and acknowledgment. There are a few ways to print a copy of the state transmission and acknowledgement.

Screenshot the State Acknowledgement

To print a copy of the state transmission and acknowledgement, from the Quick Menu of TaxSlayer Pro select;

  • Client Status
  • Enter the SSN or search the Client list for the taxpayer.
  • Select the State tab.
  • Take a screen shot, using a Snipping Tool. Print the acknowledgment from the screen shot taken.
    • Alternatively, press CTRL + ALT + Print Screen on the keyboard and paste (CTRL + V) into document or paint to print screenshot

Note: Not all states return this information, so any missing information is likely due to the state not providing it.

Account Hub Client Status

An alternative option to printing a screenshot, is to log in to the Account Hub to print the Client Status webpage. Click here for more info on Client Status in Account Hub.

State Acknowledgement Report

To print a state acknowledgment report for the client, do the following: 

1. Rehang State Acknowledgement

From the Quick Menu select:

  • E-File
  • E-File Utilities
  • Request Acknowledgement Rehang - Check the box for State Acknowledgment.
  • More Options - From the dropdown menu select Rehang by Tax ID number.
  • Check the box for the client, then select Ok.

2. Print State Acknowledgement Report

Receive the state acknowledgement. From the Quick Menu select:

  • E-file
  • Receive Acknowledgements Only
  • In the TaxSlayer Pro Communications window, select Connect.
  • The messages in the window will indicate if any acknowledgements are being received. When you are prompted to exit, select Exit.
  • If the Print Reports menu has double arrows (>>) beside it, select it, then select any State Acknowledgments and print the generated report

Note: Acknowledgements can only be received for the current and three prior years.

Additional Information:

Desktop: Client Status

Account Hub: Client Status

Desktop: Rehang Acknowledgements Request

Desktop - Receiving Acknowledgements