When you transmit returns, after the returns have finished being processed, any available acknowledgments from previous transmissions are sent back to you. There are times, however, when you will want to receive acknowledgements before the next batch of returns is ready to be e-filed. To receive acknowledgements without transmitting returns, from the Main Menu of TaxSlayer Pro select:
- Receive Acknowledgements Only
- In the TaxSlayer Pro Communications window, select Connect.
- The messages in the window will indicate if any acknowledgements are being received. When you are prompted to exit, select Exit.
- If the Print Reports menu has double arrows (>>) beside it, select it, then select any report category that also has double arrows to print the report.
The IRS and State Acknowledgment reports will show the status of each return, whether accepted or rejected. Returns that have been rejected will also show the reason for the rejection.
Scrutinize every report, looking for problems that need resolution.