"Rehanging" acknowledgements for the transmitting computer may be necessary if your transmitting computer has been changed, or if you know or believe one or more acknowledgments are missing. Rehanging an acknowledgement means making it available to be picked up once again.
To submit a request to rehang one or more acknowledgements, from the Quick Menu of TaxSlayer Pro select:
- E-file
- E-file Utilities
- Request Acknowledgment Rehang - Click the check box beside each type of acknowledgement you wish to have rehung.
- Choose how you wish to select the acknowledgements to rehang, by date range or by SSN:
- If you wish to rehang acknowledgements by date range, enter the starting and ending transmission dates.
- If you wish to rehang acknowledgements for one or more selected returns, click the "More Options" drop down menu and change to "Rehang by Tax Id Number", then click the check box next to each return whose acks you would like rehung.
Tip: The list is initially sorted by SSN. To sort by a different column, click the column header to sort the list by that column.
When you are finished with your selections, select Ok. Any acknowledgements that match your selections will be rehung. You can pick them up right away by selecting Receive Acknowledgements Only in the E-File menu, or they will be picked up at the end of your next transmission.
Additional Information: