A tax returns that has been deactivated can be reactivated within the TaxSlayer ProWeb program. To reactivate a return:
- Click Start a New Return from the Welcome Page for your office.
- Enter the Social Security Number for the deactivated return.
- You will be prompted to either Remove and Create New or Reactivate the existing return.
- Click Reactivate.
Note: A tax returns with an ITIN instead of an SSN cannot be reactivated. When a return with an ITIN is deactivated, it is removed permanently.