In TaxSlayer ProWeb, tax returns are deactivated rather than deleted entirely. To deactivate a tax return, from the Welcome menu for your office select:
- Client Search - locate the desired return
- Tools drop-down menu
- Select Yes when asked to confirm deactivation
Returns can only be deactivated if they are in "In Progress" status. Any return deactivated will remain in the client list with a status of "Deactivated".
Note: For Pay-per-return users, each deactivated return counts toward your initially purchased 15 returns. Please ensure you are required to deactivate prior to doing so.