The Internal Revenue Service, working with the U.S. Department of the Treasury, began the process of phasing out issuing taxpayer refunds via paper check earlier this year. For 2025 tax year returns, if a return is transmitted or mailed without direct deposit information, the IRS will mail the taxpayer a letter, Notice CP53E. Taxpayers who respond to the notice may receive their refund within normal processing times. If a taxpayer does not respond to the notice, the IRS may delay issuing a check for up to 6 weeks.
For the most up to date official IRS information on this subject, visit the IRS.gov webpage here.
We will post updates as we receive further guidance from the IRS.
Issuing paper checks will continue to be an option for offices who have enrolled with one of our bank product partners. For information on offering bank products, click here.