Reject Code: R0000-019 The number of return documents (forms, schedules, and supporting documents) included in the return must equal the document count specified in the Return Data (documentCount attribute of the ReturnData element of the Return).
Reject Code R0000-019 occurs when the number of forms, schedules, and supporting documents in the return count do not match the electronic record that is sent to the IRS. This may happen when a blank form or schedule is created during the preparation of the tax return, or the return is created without a required schedule or supporting statement.
Correcting Reject R0000-019
To correct the reject, review the forms in the Forms Completed menu as well as the View Results menu. Look for any forms that may have been created but not filled out. These blank forms increase the document count and need to be removed from the return before the return can be re-filed electronically.
Also, view the supporting statements from the View Results menu, if any, that show entries made under an "Other" menu in the program, e.g., Other Assets or Other Income. All entries must have both a description and a dollar amount other than $0. If an entry is missing either the description or the dollar amount, then either add the missing information or remove the item.
Additional Information: