In the event you have forgotten your username and/or password to log in to your TaxSlayer Pro Account Hub, you can retrieve either following the steps below.
To retrieve your Account Hub username:
- Visit https://www.taxslayerpro.com
- Click the Login button at the top right hand side of the screen.
- Click Forgot Username and enter the email address that you used when you created your Account Hub.
- Check your email for an email from TaxStatusNow.com. The email will contain the username that you created for your Account Hub.
To create a new password for your Account Hub:
NOTE: You cannot retrieve a forgotten password for your TaxSlayer Pro Account Hub. You will need to create a new password.
- Visit https://www.taxslayerpro.com
- Click the Login button at the top right hand side of the screen.
- Click Forgot Password, then enter your Username and click Submit.
- You will then be prompted to verify your account. Select to receive the verification code via Email or Text Message.
- Click Send Code. A verification code will be sent to you via the method you chose.
- Enter the Verification Code and click the Verify button.
- Create a New Password by following the password guidelines provided and click Submit.
- After successfully changing your password, you will be redirected back to the Account Hub login page. You can now log in to your Account Hub with the new password.
