If you have forgotten your TaxSlayer ProWeb password, you will need to create a new password.
Note: You cannot retrieve a forgotten password for your TaxSlayer ProWeb account. Rather, you will create a new password. The new password must not be one of the last 5 passwords you've used for ProWeb.
To create a new password, from the login page of TaxSlayer ProWeb:
- Click Forgot Password.
- Enter your Username and click Submit.
- You will then be prompted to complete Account Verification. Select to receive the validation code via Email or Text Message.
- Click Send Code.
- Enter the Verification Code and click Verify.
- Create a New Password by following the password guidelines provided and click Submit.
- After successfully changing your password, you will see a Notification that your password has been updated. Click Back and login to your TaxSlayer ProWeb account with your new password.