TaxSlayer Pro highly recommends the use of only ONE transmitting computer per EFIN. The TaxSlayer Pro software is set up to look at a central focal point when processing transmissions and acknowledgements through our secure servers. The information is located on the transmitting computer. Altering or changing the way the program is designed can make backing up returns, transmitting returns, and receiving acknowledgements very difficult. Transmitting from more than one computer often causes error messages such as Client Found with no Data. Client Status on one computer may show the most current status of a client's return that another machine may not show.
Note: If your computers are not connected through a network and you need to be able to send returns to TaxSlayer Pro, consider using Office-To-Office Transmission to send your returns to the transmitting computer.