1. Support
  2. Electronic Filing / Acks / Rejects
  3. Reject Codes / Rejected Returns

Desktop: Retransmitting a Rejected Return

After a rejected return has been corrected, follow the steps below to retransmit the federal and/or state returns.

Note: When the federal return rejects, generally the state return dies with it. Before resubmitting a return, be sure any state return is still marked for electronic filing to be sent with the federal return also.

Individual Returns, Federal and State

To retransmit an individual tax return, from the Quick Menu of TaxSlayer Pro select:

  • E-File
  • Transmit Electronic Return(s) - Returns that have been marked for electronic filing will appear in the Transmission Table. If a return that needs to be sent is not listed in the transmission table, Select Add Client and add it to the table.
  • Transmit - Select this button when all the returns needing transmission are in the table. View the Returns to Be Transmitted report to confirm.
  • In the Connection window, select Connect. When the transmission has completed, select Exit to return to the E-File menu.

Individual Returns, State only

To retransmit a state return by itself, from the Quick Menu of TaxSlayer Pro select:

  • E-File
  • Transmit Electronic Return(s) - Returns that have been marked for electronic filing will appear in the Transmission Table. If a return that needs to be sent is not listed in the transmission table, Select Add Client and add it to the table.
  • Click the check box in the "State Only" column for the return you wish to send only the state return(s). You will be asked to confirm that you'd like to do this. Answer YES, and if the return includes more than one state indicate which state or states you would like transmitted. Caveats:
    • Some states do not support state only transmissions. If you are notified that the state doesn't support this, you will need to paper file the return with the state.
    • If the state return includes more than one form, e.g., a municipal return, be sure to select all the state forms that need to be sent.
  • Transmit - Select this button when all the returns needing transmission are in the table. View the Returns to Be Transmitted report to confirm.
  • In the Connection window, select Connect. When the transmission has completed, select Exit to return to the E-File menu.

Once the state has processed the return, you can pick up the acknowledgement by selecting Receive Acknowledgements Only from the E-File Main Menu.

Business Returns, Federal and State

To retransmit a business tax return, from the Quick Menu of TaxSlayer Pro select:

  • Business
  • Electronic Filing Menu
  • Transmit Electronic Return - Returns that have been marked for electronic filing will appear in the Transmission Table. Select Add Client if the return you wish to transmit is not already listed in the transmission table and add it to the table.
  • Transmit - Select this button when all the returns needing transmission are in the table. View the Returns to Be Transmitted report to confirm.
  • In the Connection window, select Connect. When the transmission has completed, select Exit to return to the E-File menu.

Business returns, state only

To transmit a state return only, from the Quick Menu of TaxSlayer Pro select:

  • Business
  • Electronic Filing Menu
  • Transmit Electronic Return - Select Add Client if the return you wish to transmit is not already listed in the transmission table and add it to the table.
  • Click the check box in the "State Only" column for the return you wish to send only the state return(s). You will be asked to confirm that you'd like to do this. Answer YES, and if the return includes more than one state indicate which state or states you would like transmitted. Caveats:
    • Some states do not support state only transmissions. If you are notified that the state doesn't support this, you will need to paper file the return with the state.
    • If the state return includes more than one form, e.g., a municipal return, be sure to select all the state forms that need to be sent.
  • Transmit - Select this button when all the returns needing transmission are in the table. View the Returns to Be Transmitted report to confirm.
  • In the Connection window, select Connect. When the transmission has completed, select Exit to return to the E-File menu.

Once the state has processed the return, you can pick up the acknowledgement by selecting Receive Acknowledgements from the Business Electronic Filing Menu.