In TaxSlayer ProWeb, tax returns are deactivated rather than deleted entirely. To deactivate a tax return, from the Welcome menu for your office select:
- Client Search - locate the desired return
- Tools drop-down menu
Returns can only be deactivated if they are in "In Progress" status. Any return deactivated will remain in the client list with a deleted status.
NOTE: For Pay-per return users, each deactivated return still counts toward your initially purchased 15 returns. Please ensure you are required to delete prior to deactivating.