In an effort to meet the most stringent levels of security, TaxSlayer Pro requires Multi-Factor Authentication (MFA) in order for you to access your Account Hub. MFA is an electronic security system that requires an additional method of authentication to verify the your identity when logging in to an online account.
The MFA code is 6 digits in length and can be sent to a user’s email address or cell phone number in a text message. The current default interval is 7 days.
Once logged into Account Hub, changing your MFA phone number and email address is simple:
- Click on Account Information
- Add the email address and phone number you wish to use
- Click Save