Tax returns go through a series of validation tests when they are electronically filed and reach the TaxSlayer Pro server. Occasionally, tax returns fail validation and are not able to be sent to the IRS. To access a return that has failed to validate, from the main menu of TaxSlayer ProWeb select
- REJECTED CLIENTS
- Click on the arrow under Select Rejects or Validation Errors
- Select Validation Errors. A list of returns that failed to validate will be displayed. Click on the SELECT button next to the return to access it.