The Message Center allows TaxSlayer Pro to communicate important updates and information through the program. When you connect to our secure servers, either by transmitting returns, receiving acknowledgements, or receiving updates, the program will automatically check for new messages. There are five categories of messages:
- Bank Messages
- Conversion Messages
- IRS Messages
- Personal Messages
- Support Messages
If you receive a new message, the Message Center Icon in the Toolbar will change from to
In addition, you may also receive the message "There are Reports to Print" when trying to transmit, and the Message Center may be the only option with an arrow beside it. In order to remove the arrows you will need to access the Message Center. Once you open the Message Center, the window on the left hand side will show you all the messages sent to you. Any new messages will be highlighted in Red. These are the items that require your attention.
Once the messages have been read, you have several options. The message can be 'Marked as Read' and will turn from Red to Black; the message can be printed and/or archived. If you archive the message, the message will move from its original folder to the Archive folder. Once archived, you will be able to read the message at any time. If you wish to mark all of your messages as read, select the button on the bottom which states, "Mark ALL as Read". Once you mark the messages as read, this will take the prompt and arrows off of the Print Reports Menu.