TaxSlayer Pro does not have an uninstall feature. If you wish to delete the TaxSlayer Pro program, complete the steps for the particular year you wish to uninstall, but bear in mind that all returns will be removed and permanently deleted if you remove the program and delete the TaxSlayer Pro folders.
Important caveats
- If you are removing the program for the purpose of freeing up space on your hard drive, take into consideration that the files contained within the TaxSlayer folder are small in size and deleting them will not create a significant amount of free space on your hard drive.
- While current TaxSlayer Pro customers can download and install programs for the current and three prior tax years from their Account Hub, programs older than three years are not available for download. Consider keeping older programs installed so that you will have access to returns for clients being audited or who need their return amended or reprinted. (Individual return data files are encrypted and unreadable by any other software.)
Click the year for the instructions
2018 uninstall instructions
- Open task manager
- Click on the Services tab
- Right-click on "TaxProgram2018" and select "Stop"
- Open the Control Panel
- Locate Programs and Features
- Select Uninstall a Program
- Select 2018 TaxSlayer Pro
- Click Uninstall
2017 uninstall instructions
- Open task manager
- Click on the Services tab
- Right-click on "TaxProgram2017" and select "Stop"
- Open the Control Panel
- Locate Programs and Features
- Select Uninstall a Program
- Select 2017 TaxSlayer Pro
- Click Uninstall
2016 uninstall instructions
- Open task manager
- Click on the Services tab
- Right-click on "TaxProgram2016" and select "Stop"
- Open the Control Panel
- Locate Programs and Features
- Select Uninstall a Program
- Select 2016 TaxSlayer Pro
- Click Uninstall
2015 uninstall instructions
- Open task manager
- Click on the Services tab
- Right-click on "TaxProgram2015" and select "Stop"
- Open the Control Panel
- Locate Programs and Features
- Select Uninstall a Program
- Select 2015 TaxSlayer Pro
- Click Uninstall
2014 uninstall instructions
- Open the Control Panel
- Locate Programs and Features
- Select Uninstall a Program
- Select the tax program
- Click Uninstall
2006-2013 uninstall instructions
- Open the Computer Management Screen (My Computer or Computer depending on the computer's operating system)
- Double-Click the drive letter that contains the program and locate the TaxSlayer folder. (This is usually on the C drive.)
- Double-Click the TaxSlayer folder - (You will notice separate folders for each of the years you have installed)
- Right-Click each folder*
- Select Delete
*NOTE: If you are removing every year that is installed, simply right click on the TaxSlayer Pro folder and select Delete.
2005 and prior uninstall instructions
You will need to locate and delete the folders listed below. These folders
are located on the drive where the TaxSlayer Pro programs are installed.
| 1. XXDATA | 5. XXNETBCK (if on a Network) |
| 2. CRD20XX | 6. XXRCSNET (if deleting files from the transmitting computer) |
| 3. XXRCSD1 | 7. XXELFBCK |
| 4. 20XXUPD | 8. RCSXXXX |
NOTE: XX or 20XX represents the year, i.e., 05 or 2005. To locate these folders:
- Open the Computer Management Screen (My Computer or Computer depending on the computer's operating system)
- Double-click the C Drive (or the drive where the program is installed).
- With the Ctrl key held down on your keyboard, click once on each of the above folders to select them. When you have finished selecting all of the folders that you wish to delete, release the Ctrl key on your keyboard.
- Right-click on the group of highlighted folders and select Delete.
Additional information:
